Bank Mandiri Taspen Jobs: IT Security Operation Staff

Bank Mandiri Taspen, also known as Bank Mantap, is a subsidiary of Bank Mandiri that provides banking services specifically for retired civil servants (PNS) and military personnel (TNI / Polri). Established on February 23, 1970, as Bank Pasar Sinar Harapan Bali, it has undergone several transformations over the years. Initially a cooperative, it became a limited liability company (PT) on November 3, 1992, and later transformed into a full-fledged bank.
In 2008, Bank Mandiri acquired Bank Sinar Harapan Bali, leading to a restructuring process that involved Bank Mandiri, PT Taspen, and PT Pos Indonesia. This restructuring resulted in the renaming of the bank to PT Bank Mandiri Taspen Pos on August 7, 2015, and later to PT Bank Mandiri Taspen on October 9, 2017.
Bank Mandiri Taspen offers a variety of financial products and services tailored to the needs of its target customers, including savings accounts, deposits, loans, gold pawn services, and bill payment platforms. The bank is committed to supporting the financial well-being of retired civil servants and military personnel, helping them maintain a stable income even after retirement.
With a strong network of 39 branches and 251 sub-branches across Indonesia, Bank Mandiri Taspen ensures accessibility and convenience for its customers. The bank continues to innovate and develop new products to meet the evolving needs of its clients, staying true to its vision of empowering retired individuals to remain productive and financially secure.
Bank Mandiri Taspen is regulated and supervised by the Financial Services Authority (OJK) and Bank Indonesia, ensuring compliance with industry standards and best practices. The bank's commitment to transparency and good corporate governance has earned it a reputation as one of the best banks for retirees in Indonesia.
Bank Mandiri Taspen offers a variety of career opportunities for individuals looking to join the financial sector. The bank provides job openings across different departments such as finance and accounting, human resources, information technology, marketing and sales, customer service, and corporate governance.
Bank Mandiri Taspen is committed to the professional growth of its employees. They offer various programs and initiatives to help employees develop their skills and advance their careers. This includes regular training sessions and workshops to enhance employees' knowledge and skills, clear pathways for career advancement within the organization, and mentorship programs that provide opportunities to learn from experienced professionals.
The work environment at Bank Mandiri Taspen is supportive and inclusive, encouraging employees to thrive. They emphasize collaboration and teamwork, providing a healthy work-life balance and various benefits to ensure employees' well-being. The bank embraces new technologies and innovative practices to stay ahead in the industry.
Bank Mandiri Taspen is dedicated to providing a fulfilling and dynamic career experience for its employees, with opportunities for growth and development in a supportive environment.
Join as a professional member of Bank Mandiri Taspen to get an extraordinary career experience with the Mantap Squad that upholds the AKHLAK cultural values.
Open recruitment:

IT Security Operation Staff

• Central Jakarta

Job Description

As a SOC L1 Analyst, responsible for early detection of information security incidents through real-time monitoring of security systems such as SIEM and other monitoring platforms 24x7. Acts as the first layer in identifying suspicious activity, analyzing alerts, recording and documenting incidents, and performing initial escalation according to procedures. Collaborates across teams and ensures that every potential threat receives a prompt, accurate, and well-documented response.

Responsibilities

• Perform real-time information security monitoring on SIEM and other security monitoring platforms (e.g., DarkTrace)
• Conduct initial triage to determine the urgency and relevance of alerts
• Record, document, and prepare reports related to information security incidents
• Escalate to L2 Analyst if cyber incident indications are found
• Operate on a 24x7 shift schedule (3 shifts) according to SOC schedule
• Support post-incident review process with complete and accurate documentation
• Coordinate with other teams (IT Ops, Network, Endpoint) for validation and follow-up
• Maintain compliance with applicable information security standards in the bank
• Access and analyze systems such as SIEM, DarkTrace, and internal Threat Intelligence Feed
• Issue initial incident notification (initial incident ticket)
• Provide initial technical mitigation recommendations to L2 and related units
• Ensure all activities and incident logs are well documented

Minimum Qualifications

• Minimum education Diploma 3 in Informatics Engineering / Computer Engineering / Information Systems or equivalent
• Minimum 2 years of work experience in Security Operation Center (SOC), SOC Monitoring, Cyber Security outside SOC, preferably with additional experience in Endpoint Security or Network Security
• Familiar with SIEM tools (Splunk, QRadar, ArcSight, Wazuh, etc.)
• Understand log structure, alert correlation, and common attack scenarios (malware, phishing, brute force, port scanning, internal data leak)
• Experience working in a 24x7 shift system
• Understand basic network protocols (TCP/IP, DNS, HTTP/S)
• Detail-oriented, responsive, able to work under pressure, and disciplined in documentation
• Communicative and able to work in a team on rotating shifts
• 2 positions available

Interested in becoming part of our team? Please apply via link below.
Due to the large number of applicants, only selected candidates will be contacted for the next stage of the selection process.
The recruitment process at Bank Mandiri Taspen is free of charge. Beware of recruitment scams.
PS: Translated from Bahasa Indonesia.

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