Trakindo Utama Jobs: Counterman | Sales Representative PS
PT Trakindo Utama is a prominent company in Indonesia, known for its extensive range of heavy machinery and equipment. Founded on December 23, 1970, by the late AHK Hamami, PT Trakindo Utama has grown to become the sole authorized dealer of Caterpillar Inc. in Indonesia. This milestone marked PT Trakindo Utama as the first locally owned heavy machinery company in the country.Over the years, PT Trakindo Utama has been instrumental in Indonesia's development and growth. The company is supported by state-of-the-art facilities, advanced technology, and a network of branches spread across the nation. PT Trakindo Utama offers a wide range of products, including Caterpillar equipment, engines, forklifts, and spare parts. Their product lineup includes large dozers, medium wheel loaders, motor graders, mini excavators, and off-highway trucks, among others.
Safety, health, and environmental (SHE) practices are of utmost importance to PT Trakindo Utama. The company is highly committed to implementing SHE policies and procedures that comply with relevant legislation and regulations. By promoting a culture of safety and environmental responsibility, PT Trakindo Utama aims to protect its workers, the environment, and society while optimizing operational productivity.
As a family-owned business, PT Trakindo Utama places a strong emphasis on quality management and strategic business planning. The company recruits professionals with reputable backgrounds and extensive experience to run its operations. This approach ensures that PT Trakindo Utama continues to deliver high-quality products and services to its customers.
In addition to its core business, PT Trakindo Utama is also committed to corporate citizenship. The company believes in being a responsible corporate citizen by embedding social responsibility into its mission and values. PT Trakindo Utama actively engages in various community and environmental initiatives to contribute positively to society.
PT Trakindo Utama's commitment to excellence and continuous improvement has earned it various certifications and recognition over the years. The company's efforts to meet national and international standards have been acknowledged through these certifications, further solidifying its reputation as a leading heavy machinery company in Indonesia.
In summary, PT Trakindo Utama is a key player in Indonesia's heavy machinery industry, providing a wide range of products and services, promoting safety and environmental responsibility, and actively contributing to the community. With a rich history and a commitment to excellence, PT Trakindo Utama continues to advance its customers and stakeholders forward.
We believe that great talents are the key to sustainable growth. We are now looking for passionate and driven individuals to join our team.
Counterman
- Bengkulu
Responsibilities
- Responsible for executing welcoming and closing event at counter for branhes under his / her coverage , e.g., receive call, greet, create ticket, probing and gather information and needs from customers, validate, update issues, information into the system
- Responsible for executing parts quotation process, e.g., receive parts list, input data in system, validate customer ID and status, check parts validity, check alternative / replacement / up-level / down- level, check availability, check and validate price
- Responsible for executing parts ordering process, e.g., receive order reference (PO / SO), validate quotation number vs PO / SO, validate item, quantity, description and price, input data in system / activate quotation, check and action any halt in system
- Responsible for executing parts expediting process, e.g., provide daily BO report, check any unsuccessful order, check long outstanding order and take action accordingly in accordance with standard time and procedures to ensure parts OTIF achieved
- Responsible for preparating and completing of documents related to parts billing process, e.g., confirm parts arrival and issued to customer, collect and provide all supporting document to Sales Admin for billing process, dispatch the document to respecting customer
- Responsible for executing Counterman specific task, e.g., warehouse process, core inspection e.t.c in accordance with branch specific capability, to ensure branch capabilities are utilized to fulfill business requirement.
Requirements
- Minimum Vocational School (SMK) in Technical major
- Minimum 1 years experience in Sales Counter from Heavy Equipment Industry
Sales Representative PS
- Jambi
Responsibilities
- Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and Warranty claim disputes
- Responsible for responding to inquiry / requests on customers’ Product Support needs, coordinating with Parts, Service, and EM division to support Customers’ needs
- Responsible for gathering, assessing, prioritizing and following up on leads (incl. from OLGA) and convert those leads to Sales
- Responsible for informing Sales Manager / Supervisor on changes to Customer’s Machine location and maintenance plan
- Responsible for raising forecast for committed demand stocking based on Customer’s needs
- Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch
- Responsible for inspecting equipment, create visit report and update customer MEP database
- Responsible for developing customer visit plan, visit customers face-to-face at branch and build relationships with decision-makers to understand their needs and business goals
- Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated
- Accountable for ensuring accuracy of sales document (e.g., PO) and follow up with customers to resolve discrepancy
- Accountable for ensuring standardized treatments and offerings across accounts
- Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status)
- Accountable for ensuring achievement of PS Sales target and manage relationship with the assigned accounts
Requirements
- Minimum Diploma 3 in any major / Engineering / Sales Representative major
- GPA minimum 2.75
- Minimum 1 years experience in Heavy Equipment / Mechanic (Internal Candidates) / Salesman (External Candidates) / Service / Equipment Management Analyst (Internal Candidates) / Technician (Internal Candidates) / Warehouseman (Internal Candidates) / fresh graduates (External Candidates)
Only shortlisted candidates will be processed.
PT Trakindo Utama does not charge any fees during the recruitment process. Please beware of scams.
Counterman | Sales Representative PS
