Reska Multi Usaha (KAI Services) Jobs: IT Support Officer
PT Reska Multi Usaha, also known as KAI Services, is a subsidiary of PT Kereta Api Indonesia (Persero) established in 2003. The company's primary goal is to support and implement the policies and programs of PT Kereta Api Indonesia, especially in the railway restaurant business and other related services.The company operates in three core business areas: On Board Services, Integrated Facility Management, and Commercial Services. On Board Services include sales on trains, train cleaning, and passenger amenities. Integrated Facility Management encompasses security, parking, cleaning services, and outsourcing. Commercial Services include restaurants, general services, cafes, and catering.
The origins of PT Reska Multi Usaha date back to the Dutch colonial era when the government provided railway restaurants to cater to passengers' needs during their journeys. In 1971, during the early days of PT Kereta Api Indonesia, a dedicated unit called RESTORKA was established to manage railway restaurants. Initially, RESTORKA offered simple beverages like "Es Siripit," but it expanded its menu over time, including the famous "Nasi Goreng Parahyangan" when the KA Parahyangan train was launched.
PT Reska Multi Usaha has made significant contributions to the railway industry by providing essential services and improving passenger experiences. The company has also been proactive in addressing challenges such as online gambling among employees and enhancing security measures.
Looking ahead, PT Reska Multi Usaha continues to innovate and expand its services to meet the evolving needs of passengers and the railway industry. The company remains committed to delivering exceptional service and supporting the growth of PT Kereta Api Indonesia.
KAI Services is one of the subsidiaries of PT Kereta Api Indonesia (Persero), with its main business focus on providing services for train passengers. We are currently looking for enthusiastic, agile, and experienced candidates to join our team as:
IT Support Officer
- Location: Semarang
- Company: KAI Services
- Employment Type: Contract
About the Role
We are seeking a proactive and reliable IT Support Officer to join our team.In this role, you will be responsible for providing technical assistance, maintaining IT systems, and ensuring the smooth operation of all technology infrastructure within the organization.
Key Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computers, printers, and related devices.
- Monitor and manage user accounts, email systems, and IT assets.
- Troubleshoot and resolve IT incidents promptly and effectively.
- Ensure data security, backups, and system updates are properly maintained.
Qualifications
- Minimum Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1 years of experience in IT support or a similar position.
- Experience with helpdesk systems and troubleshooting tools is an advantage.
- Excellent communication, problem-solving, and time management skills.
- Ability to work independently and as part of a team.
How to Apply
If your profile match requirement, let's connect further for quick discussion.Please send your resume to email address below with subject format : Position Title_Your Name_Domicile (e.g.: IT Support Officer - Ismi - Semarang).
The recruitment process at PT Reska Multi Usaha is free of charge. Beware of recruitment scams.
PS: Translated from Bahasa Indonesia.
200311[at]reska.id
