BPJS Kesehatan Jobs: Non-Permanent Administrative Employee (PATT)

BPJS Kesehatan, officially known as Badan Penyelenggara Jaminan Sosial Kesehatan, is Indonesia’s national health insurance agency. It was established on January 1, 2014, evolving from PT Askes (Persero) into a public agency responsible for managing the country's health insurance system under the Jaminan Kesehatan Nasional (JKN) program. The primary mission of BPJS Kesehatan is to ensure universal healthcare coverage for all Indonesian citizens by providing accessible and affordable medical services.
The agency operates under Law No. 24 of 2011, which mandates that every Indonesian citizen and foreign worker residing in Indonesia for at least six months must be enrolled in the JKN program. This law reflects the Indonesian government's commitment to improving the quality of healthcare and protecting citizens from financial hardship due to medical expenses. The program is structured so that participants pay monthly premiums based on their income, while the government subsidizes premiums for lower-income groups to ensure equal access to healthcare.
BPJS Kesehatan offers a wide range of healthcare benefits, including outpatient and inpatient care, preventive services such as vaccinations and maternal health programs, emergency treatment, surgical procedures, medication, and rehabilitation services. Participants are divided into three classes, each with different premium rates and hospital accommodations. First-class participants pay the highest premium and receive better hospital facilities, while third-class participants pay the lowest premium and are entitled to basic hospital services.
Despite its noble objectives, BPJS Kesehatan has faced significant challenges. One of the main issues is the financial deficit, caused by a mismatch between contributions and claims. In 2016, the program recorded a deficit of over six trillion IDR, which grew to 32 trillion IDR within three years. In response, the government increased premium rates by 80 to 100 percent, which led to concerns about affordability among lower-income citizens. Another challenge is hospital overcrowding, as many public hospitals struggle to accommodate the high number of BPJS Kesehatan patients. Some hospitals have also reported delays in reimbursement, which affects the quality of care provided.
To address these issues, BPJS Kesehatan has implemented several reforms, including digitizing healthcare access, which allows participants to register, check their insurance status, and schedule appointments online. The agency has also expanded partnerships with private hospitals to increase accessibility and introduced telemedicine services, enabling remote medical consultations to reduce hospital congestion and improve efficiency.
Despite these challenges, BPJS Kesehatan remains a cornerstone of Indonesia's healthcare system, striving to provide sustainable and equitable access to medical services. As the program continues to evolve, further reforms and technological advancements will be essential in ensuring its long-term success and effectiveness in delivering quality healthcare to the nation's population.
BPJS Kesehatan is opening Recruitment and Selection for Non-Permanent Administrative Employee (PATT).
Let’s join and become part of BPJS Kesehatan’s professional workforce. Together, we realize the best healthcare services for all Indonesians.

Pegawai Administrasi Tidak Tetap (PATT) Staf Kedeputian Wilayah dan Kantor Cabang

Job Description

Pegawai Administrasi Tidak Tetap / Non-Permanent Administrative Employee (PATT) is a non-permanent employee recruited to support the implementation of BPJS Kesehatan’s organizational functions according to the needs of the work unit.
As a PATT Staff, you will play a role in supporting operational activities, administration, and other tasks according to the field and needs of the assigned work unit. The scope of duties will be adjusted to the position and respective work unit.

Placement Location

Regional Deputy I

• Kisaran Branch Office
• Gunung Sitoli Branch Office
• Banda Aceh Branch Office
• Langsa Branch Office
• Lhokseumawe Branch Office

Regional Deputy IV

• Tangerang Branch Office
• Tigaraksa Branch Office

Regional Deputy V

• Bandung Branch Office
• Bogor Branch Office
• Cibinong Branch Office
• Karawang Branch Office
• Soreang Branch Office
• Sukabumi Branch Office
• Tasikmalaya Branch Office

Regional Deputy VII

• Bojonegoro Branch Office
• Gresik Branch Office
• Jember Branch Office
• Kediri Branch Office
• Madiun Branch Office
• Malang Branch Office
• Pamekasan Branch Office
• Pasuruan Branch Office
• Surabaya Branch Office

Regional Deputy VIII

• Samarinda Branch Office
• Balikpapan Branch Office
• Banjarmasin Branch Office

Regional Deputy IX

• Makassar Branch Office
• Watampone Branch Office
• Parepare Branch Office
• Palopo Branch Office
• Kendari Branch Office
• Bau-bau Branch Office
• Ambon Branch Office
• Mamuju Branch Office

Regional Deputy X

• Luwuk Branch Office
• Manado Branch Office
• Tondano Branch Office

Regional Deputy XI

• Bima Branch Office
• Maumere Branch Office
• Ende Branch Office

Regional Deputy XII

• Jayapura Branch Office
• Biak Numfor Branch Office
• Merauke Branch Office
• Manokwari Branch Office
• Wamena Branch Office

Applicants may choose the Regional Deputy Office they wish to apply for and specify the desired Branch Office within that Regional Deputy when filling out the application form. Ensure that the chosen Branch Office is one of those currently open in this recruitment.
Applicants who pass the selection will be placed in the Regional Deputy Office / Branch Office / District / City Office applied for and / or another location closest to their domicile according to BPJS Kesehatan’s needs based on candidate aspirations.

General Qualifications

• Willing to work full-time under contract status
• Minimum education Diploma 3 (D3) in any major
• Minimum GPA of 3.00 on a 4.00 scale
• Graduated from a university with minimum accreditation grade B or Baik Sekali
• Not older than 26 years as of December 31, 2026
• Unmarried
• No record of unlawful conduct
• Willing to be placed in BPJS Kesehatan’s work areas (including cities / districts)

Specific Qualifications

• For applicants to work units in Aceh Province (Regional Deputy I), namely Banda Aceh, Langsa, and Lhokseumawe Branch Offices, preference is given to those holding Aceh Province ID cards.
• For applicants to work units in Papua (Regional Deputy XII), preference is given to Indigenous Papuans (OAP) with the following conditions:
  • Minimum GPA of 2.76 on a 4.00 scale
  • Not older than 31 years as of December 31, 2026
  • Preferably unmarried

Application Documents

• Curriculum Vitae (CV)
• National ID Card (KTP)
• Diploma (SKL may be attached if diploma has not yet been issued)
• Transcript of the most recently completed education
• Valid Police Clearance Certificate (SKCK)
• Applicant’s photos (Close-up, Full Body Front View, Full Body Side View). Sample photos can be viewed at the provided link: [drive.google.com/file/d/16mJI6oS6k-TxsdF4lvgxUk09rDPyPG3V/view?usp=sharing]
• Specifically for Indigenous Papuan applicants (OAP), a Certificate of Indigenous Papuan status issued by the Papuan People’s Assembly (MRP) or a Certificate issued by the local village office must be attached.
• Application documents must be scanned in PDF format, stored in cloud storage (Google Drive / Dropbox / OneDrive, etc.), and the folder link attached in the designated column when filling out the application form. Ensure the document link is not locked and is accessible to anyone with the link.

Important Information

• Ensure you have thoroughly read all qualifications, application document requirements, and submission guidelines.
• Ensure all data entered in the application form is accurate and matches supporting documents. The recruitment committee reserves the right not to process applications containing inaccurate or unverifiable data.
• Educational data entered during application MUST be the most recently completed education (graduated), not ongoing education.
• Diplomas / Graduation Certificates and Transcripts uploaded must be official documents issued by the educational institution. Documents must contain valid authorization according to the institution’s regulations, either in the form of signatures and / or official stamps or electronic verification mechanisms.
• Ensure that the Application Document link and Social Media link provided in the application form are not locked and are accessible to anyone with the link.
• Further information regarding selection stages will only be communicated via official BPJS Kesehatan emails with the domain @bpjs-kesehatan.go.id and / or @talentics.id. Be sure to check your inbox / spam / junk folders regularly.
• All BPJS Kesehatan recruitment stages are FREE OF CHARGE. Beware of any fraud claiming to represent BPJS Kesehatan and requesting payment for tickets or other accommodations.
• The Recruitment and Selection Committee’s decisions are final and cannot be contested.

Should you be interested with the position and meet the qualifications required kindly apply to link below before June 23, 2026.
PS: Translated from Bahasa Indonesia.

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