Emas Antam Indonesia Jobs: Digital Channel Operation Specialist
PT Emas Antam Indonesia (EAI) is a subsidiary of PT Aneka Tambang Tbk (ANTAM) established as part of ANTAM’s initiative to strengthen its retail gold sales stream, particularly through expansion in the jewelry and micro-gold segments. EAI offers precious metal products with a guarantee of 99.99% pure gold certified by the London Bullion Market Association (LBMA). The company manages multiple sales channels including Butik Emas Logam Mulia (BELM), online marketplaces such as Tokopedia, Shopee, Lazada, Blibli, and TikTok, cash-on-delivery services, ATM Emas, and digital service applications. One of EAI’s business segments is the sale of ANTAM gold through cash-on-delivery services. This initiative was introduced to provide convenience and security for customers in conducting gold transactions at home or in the office. Through the Gold Delivery System, customers can buy and sell ANTAM gold without leaving their homes, with payments completed via COD. This service also protects customers from potential fraud in gold transactions, ensuring safety and reliability.
Another important segment is the sale of ANTAM gold through online marketplaces. With the rapid growth of digital transactions in Indonesia, EAI aims to expand its customer reach beyond offline sales by offering products through platforms such as Tokopedia, Shopee, Blibli, TikTok Shop, and Lazada. By strengthening its online presence, the company hopes to raise public awareness about the importance of saving and investing in gold, making gold more accessible to a wider audience.
EAI also provides digital service applications for gold transactions. Through integration with Bank Mandiri’s Livin’ Sukha feature in the Livin’ by Mandiri app, customers can access ANTAM Official Gold Boutiques digitally. This collaboration allows Bank Mandiri customers to invest in precious metals conveniently and securely through a trusted platform. With this digital service, users can purchase gold anytime and anywhere, ensuring safety and certainty in managing investment assets.
The company manages a network of 20 Butik Emas Logam Mulia (BELM) strategically located across Indonesia to directly serve customers. BELM ensures high standards of security and quality in gold purchases and facilitates transparent buyback transactions. Customers also benefit from face-to-face consultations at BELM, strengthening the credibility and integration of ANTAM’s gold investment ecosystem nationwide.
EAI has also introduced the ANTAM Gold Machine (ATGM), an innovative automated ATM system strategically placed in BELM outlets and public areas. ATGM provides instant, flexible, and independent access to gold purchases, similar to cash withdrawals. This innovation brings gold investment services closer to community activity centers, enabling transactions at any time while maintaining strict security standards.
Additionally, EAI offers gold purchase services through its official website, www.logammulia.com. This platform provides full flexibility for customers to invest independently and transparently. Customers can monitor real-time gold prices and conduct transactions through an integrated system with secure delivery options. The online channel simplifies access to gold investment, ensuring product authenticity and reliability for every consumer.
Through these diverse business segments, PT Emas Antam Indonesia continues to strengthen its position as a leading retail gold company in Indonesia. By combining traditional retail outlets, digital platforms, and innovative services, EAI ensures that gold investment is accessible, secure, and convenient for all segments of society.
In terms of career opportunities, PT Emas Antam Indonesia offers a dynamic environment for professionals who are eager to contribute to the growth of the precious metals industry. The company values talent, innovation, and integrity, and it continuously seeks individuals who are ready to take on challenges in a competitive global market. Employees are provided with opportunities for training and professional development, ensuring that they can grow alongside the company. With a culture that emphasizes teamwork, safety, and excellence, PT Emas Antam Indonesia creates a workplace where individuals can thrive and make meaningful contributions.
We are currently opening opportunities for the best professionals who possess competence, innovation, and high enthusiasm to join us in the following position.
Digital Channel Operation Specialist
Requirements
- Minimum education Bachelor's degree in Management, Digital Business, Information Systems, Marketing, or related fields
- Minimum 2 years of experience in digital operation / e-commerce / marketplace management
- Understand end-to-end e-commerce operations (product upload, pricing, promotion, order management, fulfillment, complaint handling)
- Understand marketplace dashboard and analytics
- Experienced in using Excel (Pivot, VLOOKUP / XLOOKUP), Google Sheet, and reporting tools
- Have good data analysis and problem-solving skills
- Able to create and implement SOP
- Accustomed to multitasking while maintaining quality and work speed
Should you be interested in the position and meet the required qualifications, please fill out the form through the Application Form link below and send administrative documents (CV, latest photo) with subject: DCOSpecialist_FullName_DateOfBirth(dd/mm/yyyy) via the email address.
The recruitment process is free of charge. Please beware of recruitment scams.
PS: Translated from Bahasa Indonesia.
Application Form | Email: recruitment[at]hiring.emasantam.id | Official Info
