Reska Multi Usaha (KAI Services) Jobs: Train Attendant

PT Reska Multi Usaha, also known as KAI Services, is a subsidiary of PT Kereta Api Indonesia (Persero) established in 2003 with more than two decades of experience. The company was founded to implement and support the policies and programs of PT Kereta Api Indonesia (Persero) as the parent company, particularly in the railway restaurant business and other related services. PT Reska Multi Usaha operates in three core business areas: On Board Services, which include Sales On Train, On Train Cleaning, and Passenger Amenities; Integrated Facility Services, which consist of Security, Parking, Cleaning Service, and Outsourcing; and Commercial Services, which cover Restaurant, General Service, Cafe, and Catering.

The origin of railway restaurant services dates back to the Dutch East Indies government’s awareness of the need to provide food and beverages during train journeys, leading to the establishment of railway restaurants in the 1930s. During the PJKA era, in 1971, a unit named RESTORKA was formed under the PJKA Main Office, located at Jalan Stasiun Timur No. 6 Bandung. Initially, RESTORKA only served beverages such as Es Siripit. In 1972, following the launch of the Parahyangan train and the issuance of PJKA Director’s Decree No. 4805/SK/72 dated December 5, 1972, RESTORKA became a special unit within PJKA’s organizational structure, providing a dedicated platform for railway service management. At that time, RESTORKA offered food menus, including the legendary Nasi Goreng Parahyangan.

The vision of the company is to become a trusted and sustainable service solution provider. This vision reflects the commitment to reliability, long-term growth, and continuous improvement in delivering services that meet the needs of customers and stakeholders alike. The mission emphasizes delivering high-quality services in support of railway operations. The company is dedicated to operating with a focus on consistency and excellence, ensuring that every service provided actively supports PT KAI as well as other corporations. In addition, the mission highlights the importance of contributing meaningful benefits to stakeholders by applying good corporate governance, thereby strengthening trust and accountability in all aspects of the business.
The business areas are divided into three main categories. On Board Services include Sales On Train, On Train Cleaning, and Passenger Amenities, all designed to enhance the comfort and satisfaction of passengers during their journey. Integrated Facility Services cover Security, Parking, Cleaning Service, and Outsourcing, providing comprehensive support for operational environments. Commercial Services consist of Restaurant, General Service, Cafe, and Catering, which extend the company’s expertise into hospitality and food service, ensuring a broad range of solutions for diverse customer needs.
PT Reska Multi Usaha aims to become a reliable and continuous service provider, offering high-quality services to support railway operations and other corporations. The company focuses on delivering consistent, high-quality services and actively supporting PT KAI and other stakeholders. PT Reska Multi Usaha has made significant contributions to the railway industry by providing essential services and improving passenger experiences. The company has also been proactive in addressing challenges such as online gambling among employees and enhancing security measures.
Looking ahead, PT Reska Multi Usaha continues to innovate and expand its services to meet the evolving needs of passengers and the railway industry. The company remains committed to delivering exceptional service and supporting the growth of PT Kereta Api Indonesia. KAI Services is one of the subsidiaries of PT Kereta Api Indonesia (Persero), with its main business focus on providing services for train passengers.
PT Reska Multi Usaha (KAI Service) opens vacancy for Train Attendant position with following terms:

Open Recruitment Pramugara dan Pramugari Kereta Api Tahun 2026

Qualifications

What are the criteria for Train Attendants we need?

• Male and Female
• Attractive appearance
• Not married
• Minimum age 18 years old and maximum 27 years old
• Minimum education Senior High School (SMA) / equivalent (Culinary, Tourism, Hospitality, Aviation, and Marketing) with an average National Examination score of 6.0
• Minimum height for male 170 cm and female 160 cm with proportional posture
• Physically and mentally healthy based on Health Certificate from Public Health Center (Puskesmas) / hospital (not color blind)
• Not wearing glasses and / or braces
• Preferably having work experience in F&B Industry, Hospitality, Beauty Advisor, and Marketing
• Preferably having competency specifications such as service excellence, handling complaint, selling skills, communication skills, initiativeness, and creative thinking
• Must have Android smartphone

Application Documents

TemanReska who meet the criteria and want to be part of PT Reska Multi Usaha, please prepare these documents!

• Copy of ID Card
• Original Health Certificate issued by Public Health Center (Puskesmas) / hospital stating height information
• Original signed Job Application Letter
• Original Curriculum Vitae (CV)
• Copy of latest Diploma
• Copy of National Examination Result Certificate (SKHUN)

All documents must be placed in one snelhecter folder and brought during the recruitment call

Application Procedure

All #TemanReska who will apply should follow the procedure below.

• Read all information and recruitment procedures as well as the Online Recruitment Guidebook that can be downloaded in the PANDUAN > Panduan > Panduan Registrasi dan Apply Lowongan > “DOWNLOAD BUKU PANDUAN” of the registration page
• Applicants who do not have an account must first register and upload documents according to application requirements
• Applicants must ensure that the email used during registration is active and that the data entered matches personal identity such as ID Card, Diploma, etc., and must not change data / documents after applying until the recruitment process is completed
• Applicants who already have an account on the KAI Services at link below must ensure that application requirement documents have been uploaded in their account
• Applicants interested in participating in recruitment according to the offered positions must apply through their account from 07 May 2026 to 11 May 2026 and can only participate in one recruitment event
• Applicants who have uploaded and completed data but do not apply in their account between 07 May 2026 and 11 May 2026 will be considered not participating in this recruitment
• Selection locations are determined across all work areas and / or recruitment committee policies
• All recruitment information can only be viewed through the official website of PT Reska Multi Usaha (KAI Services) at link below
  
• Recruitment of PT Reska Multi Usaha (KAI Services) is free of charge and does not use a refund system or reimbursement for transportation or accommodation costs related to recruitment activities. Please ignore any parties promising to help pass the recruitment process.
• Employee selection uses an elimination system and the committee’s decision is final and cannot be contested.

Do not miss this opportunity to be part of a solid and growing team. If your profile matches the requirement, let's connect further for quick discussion. Please register using link below.
PS: Translated from Bahasa Indonesia.

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