Bank Syariah Nasional (BSN) Jobs: Priority Banking Head | Priority Banking Manager
Bank Syariah Nasional is a sharia-based financial institution that represents a new chapter in Indonesia’s banking industry. Established on October 2, 2025, the bank operates as a subsidiary of Bank Tabungan Negara and is headquartered at Menara Bank BTN, Jakarta. The institution was created to strengthen the presence of Islamic banking in Indonesia, offering financial services that comply with sharia principles while addressing the needs of both individual and business customers. Its foundation reflects the growing demand for ethical and faith-based financial solutions in the country, positioning itself as a trusted partner for communities seeking transparency, fairness, and inclusivity in financial transactions. Bank Syariah Nasional offers a wide range of products tailored to individual and business needs. For individuals, the bank provides financing options such as home ownership loans, refinancing, vehicle financing, and gold-based products. These offerings are designed to help customers achieve their financial goals while adhering to Islamic principles that prohibit interest-based transactions. In addition, the bank supports personal savings and investment through various deposit schemes, including wadiah and mudharabah accounts, gold savings, hajj and umrah savings, and student savings programs. These products not only encourage financial discipline but also align with cultural and religious practices, making them highly relevant to the Indonesian market.
For businesses, Bank Syariah Nasional delivers financing solutions that support working capital, investment, property development, and land acquisition. These services are crucial for entrepreneurs and corporations seeking to expand operations while maintaining compliance with sharia law. The bank also provides cash management services and digital platforms to streamline financial transactions, reflecting its commitment to modernization and efficiency. By combining traditional values with modern technology, Bank Syariah Nasional ensures that its clients can operate in a competitive environment without compromising their principles.
The institution’s financial performance demonstrates steady growth, with revenues reaching over three trillion rupiah in 2023 and net profits increasing significantly compared to the previous year. This upward trajectory highlights the bank’s ability to manage resources effectively and respond to market demands. It also reflects the trust placed in the bank by its customers, who view it as a reliable partner in managing their financial affairs. The bank’s profitability is not only a measure of success but also a foundation for reinvestment into new services, branch expansion, and technological innovation.
Bank Syariah Nasional places strong emphasis on governance and compliance. Its operations are overseen by a board of commissioners and a supervisory board dedicated to ensuring adherence to sharia principles. This structure provides transparency and accountability, reinforcing customer confidence in the bank’s practices. Moreover, the institution actively promotes financial literacy and inclusion, aiming to reach communities that may have limited access to conventional banking services. By doing so, it contributes to reducing inequality and fostering economic empowerment across Indonesia.
The bank’s presence extends to multiple regions, with branches and service points strategically located to serve diverse communities. From major urban centers such as Jakarta, Surabaya, and Bandung to smaller cities across Sumatra, Kalimantan, Sulawesi, and beyond, Bank Syariah Nasional ensures that its services are accessible to a wide population. This extensive network reflects its mission to be a truly national institution, bridging gaps between regions and supporting local economies. Each branch is designed to deliver consistent service quality, guided by operational standards that prioritize professionalism, accuracy, and customer satisfaction.
Innovation is another cornerstone of Bank Syariah Nasional’s strategy. The institution invests in digital banking solutions, enabling customers to access services conveniently through mobile applications and online platforms. These tools allow for seamless transactions, account management, and financial planning, catering to the needs of a younger, tech-savvy generation. At the same time, the bank remains committed to personal interaction, recognizing the importance of human connection in building trust and long-term relationships with clients.
Bank Syariah Nasional embodies the values of integrity, dedication, and service. Its establishment marks a significant milestone in Indonesia’s financial landscape, offering a blend of tradition and modernity that resonates with the aspirations of its people. By focusing on ethical finance, customer empowerment, and national development, the bank positions itself as more than just a financial institution it becomes a partner in progress, supporting individuals and businesses in achieving their goals while contributing to the prosperity of the nation.
Time to join and become part of Bank Syariah Nasional
We open opportunities for the best young talents to grow together as the front line of sharia banking services in Indonesia. Be part of our dedication in providing a positive impact for the nation through following positions:
Priority Banking Head
- Permanent Employee
Job Description
- Design and manage sales strategies for BSN Priority products and services, and conduct customer mapping and profiling to achieve unit work targets
- Propose, implement, and follow up on effective and efficient promotional programs set by the Wealth Management Division to increase the number of customers
- Build relationships with BSN Priority customers and monitor Drop Fund Customers, as well as provide guidance to increase Customer AUM according to BSN Priority segments in order to build relationships and cross-selling efforts to increase DPK growth
- Provide guidance, coordinate, supervise, and carry out customer due diligence as well as proper administration, correspondence, and reporting within the scope of work to avoid money laundering
- Supervise initial deposit transactions and reconciliation by Priority Customer Service
- Responsible for ensuring activation of ATM cards and digital channel products (mobile banking, SMS notification, etc.) for new and existing priority customers, especially for savings accounts with ATM card features
- Responsible for handling customer / debtor complaints and creating resolution timelines in the customer complaint system managed by the Bank, as well as ensuring timelines are carried out according to SLA and consumer protection principles
Requirements
- Minimum Bachelor’s degree in any major
- Preferably experienced in funding for at least 5 years (cumulative)
- Minimum of 1 year placement in funding / priority in the last year
- Experience in leading a team
- Possess good relations and database
- Preferably understand sharia banking concepts
- Preferably hold wealth certifications (WM / WAPERD / AAJI / WPPE)
Placement Areas
- Bandung Area
- Surabaya Area
- Yogyakarta Area
- Semarang Area
Priority Banking Manager
- Permanent Employee
Job Description
- Conduct business potential mapping and customer profiling of targeted customers to increase the product holding ratio of priority customers
- Carry out sales and maintain relationships with BSN Priority customers by providing information about the latest products and programs
- Update BTN Priority customers with information related to non-banking products (Mutual Funds, Government Securities, and bancassurance)
- Manage membership and monitor BSN Priority customers by providing information on rights and obligations, inputting and updating priority customer data with Dropfund / Basic categories to become priority customers to achieve data accuracy
- Provide service excellence to priority customers by following up on questions, requests, and complaints from BSN Priority customers
- Conduct sales and promotion of ATM cards and digital channel products / promotions, especially for savings accounts with ATM card features, to new and existing priority customers to improve DPK quality and achieve priority services
Requirements
- Minimum Bachelor’s degree in any major
- Minimum of 5 years work experience
- Preferably experienced in funding for at least 3 years (cumulative)
- Minimum of 1 year placement in funding / priority in the last year
- Possess good relations and database
- Preferably understand sharia banking concepts
- Preferably hold wealth certifications (WM / WAPERD / AAJI / WPPE)
Placement Areas
- Bandung Area
- Surabaya Area
- Yogyakarta Area
- Semarang Area
- Jabodetabek Area
All recruitment processes are free of charge (No fees).
Bank Syariah Nasional never cooperates with any travel agents regarding transportation or accommodation costs.
Beware of all forms of fraud in the name of Bank Syariah Nasional or Danantara Indonesia.
Register yourself immediately via link below.
PS: Translated from Bahasa Indonesia.
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