Bank BTN Jobs: Teller Service Staff | General Banking Staff

Bank BTN, or PT Bank Tabungan Negara (Persero) Tbk, is a prominent financial institution in Indonesia. Established on October 16, 1897, as Postspaarbank, it has evolved significantly over the years. Initially serving as a savings bank during the Dutch colonial era, it was later renamed Bank Tabungan Pos during the Japanese occupation and eventually became Bank Tabungan Negara in 1963.
Today, BTN operates as a state-owned enterprise under the Ministry of Finance, focusing on providing financial services, particularly in the housing sector. It offers a wide range of products and services, including mortgage loans (KPR), savings accounts, debit cards, mutual funds, and foreign exchange services. BTN is committed to supporting the government's housing programs and aims to become a leading provider of integrated financial and digital services.
BTN's vision is to be a main partner in empowering Indonesian families' financial well-being, while its mission includes providing the best customer experience through integrated digital and financial services. The bank also emphasizes sustainable business practices and corporate governance to ensure long-term growth and societal welfare.
With over 737 branches and 3,789 ATMs across Indonesia, BTN has a strong presence in the country's financial landscape. The bank continues to innovate and adapt to the digital era, offering convenient online and mobile banking services to meet the evolving needs of its customers.
BTN's commitment to excellence and customer satisfaction has earned it numerous awards and recognitions, including the Gold Winner Mob-Ex Awards 2023 for the Best Campaign in Banking and Finance. The bank remains dedicated to its goal of providing accessible and high-quality financial services to the Indonesian population.
We are hiring:

Teller Service Staff

Through the role of Teller Service Staff, you will have the opportunity to develop your career and make a real contribution in various regions across Indonesia. In this position, you will not only handle banking transactions but also serve as the front line in creating a positive service experience for customers and directly supporting the community’s economic activities.
You will receive comprehensive training covering technical competencies, excellent service, and professional ethics. With this preparation, you will be ready to represent the Bank as friendly, responsive, and trustworthy building customer trust and strengthening the institution’s reputation.
Through the services you provide daily, you will help promote financial inclusion, support local economic growth, and be part of a collective effort to build a more inclusive and sustainable future for Indonesia.

Qualifications

• Minimum possess Associate degree (Diploma 3)
• Minimum GPA 3.00 on 4.00 scale
• Indonesian citizen
• Not married
• No family relationship with BTN employee

Recruitment Areas

• Palu
• Jabodetabek
• Surabaya
• Jawa Barat
• Banjarmasin
• Ambon
• Gorontalo
• Batam
• Medan
• Pekanbaru

General Banking Staff

Job Description

General Banking Staff (GBS) is designed to develop skilled personnel with a focus on key areas such as funding, lending, and operational management. Participants will receive intensive training and education aimed at building deep understanding in these key fields.
This program also provides opportunities for ongoing professional development, enabling participants to continuously improve their capabilities over time, particularly in the areas of funding and lending.
By developing this talent, we aim to empower participants to make significant contributions to core business objectives and maintain a strong and resilient operational framework throughout the organization.
Join us and become part of the BTNers who will build a better future!.

Qualifications

• Indonesian citizen
• Minimum possess Bachelor’s degree (S1)
• Minimum GPA 3.00 on 4.00 scale
• No immediate family relationship with BTN employee, specifically parent / sibling
• Not married

Recruitment Areas

• Jawa Timur
• Balikpapan
• Banjarmasin
• Ambon
• Samarinda
• Tarakan
• Medan
• Pematangsiantar
• Batam
• Pekanbaru
• Jabodetabek

Disclaimer

• Beware of fraud! BTN never charges any fees during the recruitment process.
• Official announcements are only made through corporate emails with the domain @btn.co.id and BTN corporate SMS blast.
• The BTN employee selection committee does not accept gratuities in any form.

Should you be interested and meet the qualifications above, kindly apply using the link below no later than January 25, 2026.
The recruitment process at Bank BTN is free of charge. Beware of recruitment scams.
PS: Translated from Bahasa Indonesia.

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