Bank BTN Jobs: Learning Strategic Development Department Head

PT Bank Tabungan Negara (Persero) Tbk, commonly known as Bank BTN, is one of Indonesia’s oldest and most prominent financial institutions. Established in 1897 under the name Postspaarbank during the Dutch colonial era, the bank initially served as a savings institution for postal services. Following Indonesia’s independence, the bank was nationalized in 1950 and renamed Bank Tabungan Negara. Over the decades, Bank BTN has evolved into a full-service commercial bank with a strong focus on housing finance, playing a pivotal role in supporting the government’s housing development programs.
Bank BTN’s headquarters is located at Menara BTN in Central Jakarta, and its operations span across the Indonesian archipelago. The bank has built an extensive network of branches, ATMs, and digital platforms to serve individual and corporate customers. Its core business revolves around three main segments: personal banking, business banking, and sharia banking. Through these segments, Bank BTN offers a wide range of financial products and services including savings accounts, checking accounts, term deposits, consumer loans, commercial loans, debit cards, and investment products such as mutual funds and bancassurance.
One of Bank BTN’s defining characteristics is its commitment to housing finance. The bank has long been recognized as a key partner of the Indonesian government in promoting home ownership, particularly among low- and middle-income families. It actively supports the government’s subsidized housing programs and provides mortgage financing tailored to various income levels. This strategic focus has positioned Bank BTN as a market leader in residential mortgage lending, with a significant share of the national housing loan portfolio.
In addition to its conventional banking services, Bank BTN has embraced digital transformation to enhance customer experience and operational efficiency. The bank offers mobile and internet banking platforms that allow customers to conduct transactions, access account information, and manage finances remotely. It also provides SMS banking and safe deposit box services, catering to the diverse needs of its clientele. The integration of digital solutions reflects Bank BTN’s commitment to innovation and its efforts to remain competitive in the rapidly evolving financial landscape.
Bank BTN operates under the supervision of Indonesia’s Financial Services Authority and is listed on the Indonesia Stock Exchange under the ticker symbol BBTN. As a publicly traded company, it adheres to principles of good corporate governance and transparency. The bank’s financial performance has shown resilience and growth, with substantial assets, equity, and profitability. In recent years, it has reported trillions of rupiah in revenue and net income, underscoring its role as a major player in the national banking sector.
The leadership of Bank BTN comprises experienced professionals who guide the bank’s strategic direction and ensure alignment with its mission and values. The bank’s vision is to be the leading partner in empowering Indonesian families financially, while its mission includes supporting financial and housing inclusion, delivering integrated digital and financial services, enhancing shareholder value through sustainable profitability, and fostering a culture of excellence and innovation.
Bank BTN’s brand portfolio includes several product lines designed to meet specific customer needs. These include Batara, Investa, Juara, Simpel, Cermat, Felas, Simuda, Prima, Spekta, Blink, and Balē. Each brand represents a unique offering, from basic savings accounts to investment solutions and youth-oriented financial products. The bank also provides corporate services such as cash management, payment management, and bank guarantees, supporting the financial operations of businesses across sectors.
With a legacy spanning more than a century, Bank BTN continues to play a vital role in Indonesia’s financial ecosystem. Its dedication to housing finance, digital innovation, and inclusive banking positions it as a trusted institution for millions of Indonesians. As the country progresses toward greater economic development and financial inclusion, Bank BTN remains committed to its foundational purpose of serving the people and contributing to national prosperity.
With over 737 branches and 3,789 ATMs across Indonesia, BTN has a strong presence in the country's financial landscape. The bank continues to innovate and adapt to the digital era, offering convenient online and mobile banking services to meet the evolving needs of its customers.
BTN's commitment to excellence and customer satisfaction has earned it numerous awards and recognitions, including the Gold Winner Mob-Ex Awards 2023 for the Best Campaign in Banking and Finance. The bank remains dedicated to its goal of providing accessible and high-quality financial services to the Indonesian population.
Latest job vacancy information for you who want to be part of BTN.

Learning Strategic Development Department Head

Job Description

• Develop Learning Master Plan and Annual Roadmap of Learning Management
• Formulate policies and Governance Standards of learning
• Create portfolio of learning programs and standardized curriculum
• Manage certification programs and competency assessments
• Optimize the use of BTN LMS and digital learning platform
• Manage knowledge management and learning repository
• Prepare strategic learning reports to management.

Qualifications

• Minimum education Bachelor’s degree
• Minimum of 10 (ten) years of work experience
• Preferred from professionals with exposure and experience in the field of Learning and Development
• Possess deep understanding of learning business processes
• Candidates are preferred from active practitioners of Corporate University or at least have experience in the position of Learning Strategic in Corporate University.

Don’t miss this golden opportunity, prepare yourself to join and make a real contribution to the nation.
Submission period: until January 16, 2026.
Register yourself immediately at link below.
Beware of fraud! BTN never charges any fees in the recruitment process.
Official announcements are only through corporate e-mail with the domain This email address is being protected from spambots. You need JavaScript enabled to view it. and BTN corporate SMS blast.
BTN recruitment committee does not accept any form of gratuity.
PS: Translated from Bahasa Indonesia.

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