Pelayaran Nasional Indonesia (PELNI) Jobs: Vice President Digital Business and Customer Experience | Vice President Ship Repair
PT Pelayaran Nasional Indonesia, widely known as PT PELNI (Persero), is a state-owned enterprise that has played a central role in Indonesia’s maritime transport sector since its establishment on April 28, 1952. The company was founded under the decree of the Minister of Transportation and has since grown into one of the most important pillars of national connectivity, ensuring that the vast archipelago of Indonesia remains linked through reliable sea transportation. With its headquarters located in Central Jakarta, PT PELNI has built a reputation as a trusted provider of passenger and cargo shipping services, serving millions of Indonesians across the country’s islands. The company’s fleet is designed to meet both passenger and cargo needs, with vessels equipped to provide comfort and safety for travelers while also transporting vital commodities. PT PELNI’s passenger ships are known for their capacity to carry thousands of people, making them a lifeline for residents of islands where air travel is limited or unaffordable. In addition to passenger services, PT PELNI has expanded into logistics and freight operations, ensuring that goods can be transported efficiently across the nation. This dual role as both a passenger and cargo carrier highlights the company’s strategic importance in Indonesia’s transportation infrastructure.
PT PELNI’s operations are supported by a network of branch and sub-branch offices spread across the country, enabling the company to maintain close contact with local communities and provide responsive services. The company employs thousands of workers, including seafarers, technical staff, and administrative personnel, all of whom contribute to its mission of delivering high-quality maritime services. With a strong emphasis on professionalism and customer satisfaction, PT PELNI continues to invest in training and development to ensure that its workforce meets international standards of competence and safety.
Safety and compliance with international maritime regulations are central to PT PELNI’s operations. The company adheres to the Standards of Training, Certification, and Watchkeeping (STCW) and other global benchmarks to guarantee that its crew and vessels operate at the highest levels of safety. This commitment is reflected in the company’s continuous efforts to upgrade its fleet, adopt modern technologies, and implement rigorous maintenance programs. By prioritizing safety and reliability, PT PELNI has earned the trust of passengers and stakeholders alike.
Beyond its core transportation services, PT PELNI has diversified into related sectors, including logistics, tourism, and healthcare. The company operates subsidiaries such as PT Sarana Bandar Nusantara and PT Pelita Indonesia Djaya Corporation, which support its broader business activities. PT PELNI also manages Rumah Sakit PELNI, a hospital that provides healthcare services, further demonstrating its role as a multifaceted enterprise contributing to national welfare. These expansions reflect the company’s vision of becoming more than just a shipping provider, but a comprehensive service organization that supports Indonesia’s growth.
Financially, PT PELNI has maintained a significant presence in the national economy. As a state-owned enterprise, it contributes to government objectives of equitable development and regional connectivity. The company has generated substantial revenues from its operations, reinvesting in fleet modernization and service improvements. Its ability to sustain operations across diverse and challenging routes underscores its resilience and strategic importance.
PT PELNI’s role in Indonesia’s maritime sector cannot be overstated. It is not only a transportation provider but also a symbol of national unity, bridging the geographical divides of the archipelago. By ensuring that people and goods can move freely between islands, PT PELNI supports social cohesion, economic growth, and national security. The company’s enduring presence over more than seven decades is a testament to its adaptability and commitment to serving the Indonesian people.
As Indonesia continues to modernize and expand its infrastructure, PT PELNI remains a cornerstone of the nation’s connectivity strategy. Its services are indispensable for communities that rely on sea transport as their primary link to the rest of the country. With a vision of sustainable growth and a mission to provide reliable maritime services, PT PELNI stands as a vital institution that embodies the spirit of service, resilience, and dedication to the nation.
PELNI is offering an opportunity for top professionals to join and fill strategic positions as Vice President Ship Repair and Vice President Digital Business and Customer Experience.
This opportunity is open to candidates with the competence, experience, and leadership skills to work together in driving transformation and improving the company’s performance.
Vice President Bisnis Digital dan Pengalaman Pelanggan (Digital Business)
Job Description
- Digital Business focuses on developing digital-based businesses and services through product innovation, strategic partnership management, technology utilization, and customer data and experience management. This area covers digital product development, digital partnership, customer relationship management, and digital transformation to increase business value and the quality of the company's services.
- Responsible for directing and overseeing digital business development, digital partnerships, customer management, service quality, digital product development, and customer data management to enhance the company's innovation and service quality.
Scope of Responsibilities
- Digital Partnership: Manage and develop digital product partnerships such as PELNI Mobile.
- Customer Management: Manage relationships and services for passenger and cargo ship customers.
- Service Quality: Ensure the quality of services on passenger and cargo ships meets company standards.
- Digital Development: Develop digital products through roadmap preparation, business needs analysis, and product development evaluation.
- Customer Data Management: Manage customer data, including architecture, governance, and development of supporting tools.
General Requirements
- Minimum Bachelor's degree
- Maximum age of 45 years as of November 22, 2026
- Minimum GPA: 3
- Minimum major accreditation: A
- Open to any major
Qualifications
- Minimum Bachelor's degree or equivalent, preferably majoring in Digital Business, Information Technology, Information Systems, Management, or a relevant field
- Minimum 10 (ten) years of work experience in a field relevant to digital business development and/or digital transformation, proven by a work reference letter
- Possess at least 1 professional certification relevant to Digital Business, Product Management, CRM, or Data Management
- Prepare a proposal regarding the strategic plan and work program to be implemented if selected at the following link: link.pelni.co.id/ProposalRencanaKerjaStrategis
Vice President Perbaikan Kapal PT Pelita Indonesia Djaya (Armada dan Teknik)
Job Description
- Manage the supervision of ship construction, maintenance, and repair. Manage ship inventory, planning, technical certification, and maintenance budget supervision, as well as activities related to the provision and preparation of nautical, deck, telecommunications, radio, and ship electronics certifications, along with fuel planning and control.
- Responsible for directing and overseeing ship repair and maintenance activities, the reliability of ship equipment and machinery, work quality control, as well as the procurement of spare parts and supporting materials for ship repair.
Scope of Responsibilities
- Maintenance and Repair: Manage and supervise ship repair and modification work, including technical inspections, condition surveys, and ship reliability evaluations.
- Maintaining Production Equipment Reliability: Manage preventive and corrective maintenance activities and ensure the reliability of ship equipment and machinery.
- Supply Chain Management: Manage quality control and testing of work results and ensure that repair results comply with technical standards.
- Repair Quality and Maintenance Quality: Manage and supervise the procurement of spare parts, materials, and supporting equipment for ship repair work.
General Requirements
- Minimum Bachelor's degree
- Maximum age of 45 years as of November 22, 2026
- Minimum GPA: 3
- Minimum major accreditation: A
- Open to any major
Qualifications
- Minimum Bachelor's degree or equivalent, preferably from Naval Architecture, Marine Engineering, Nautical Studies, ATT I, or ATT II
- Minimum 10 (ten) years of experience in a relevant field, particularly ship repair and maintenance (minimum 5 years at Manager level), proven by a work reference letter
- Leadership experience in managing a work unit, organization, or strategic project relevant to ship repair and maintenance
- Prepare a proposal regarding the strategic plan and work program to be implemented if selected at the following link: link.pelni.co.id/ProposalRencanaKerjaStrategis
Should you be interested with these positions and meet the qualifications required, kindly apply using the link below.
Only applicants who meet the qualifications are entitled to be processed to the next stage.
PT PELNI (Persero) does not charge any fee and/or collaborate with any travel agent in this recruitment process.
Beware of any fraud in the name of PT PELNI (Persero).
PS: Translated from Bahasa Indonesia.
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