Bank BCA Syariah Jobs: Customer Service Officer

BCA Syariah LogoThe development of Islamic banking is growing quite rapidly in recent years show public interest increasing on Islamic economics. To meet customers' needs for sharia services, PT Bank Syariah BCA operates in order to realize the vision and mission of BCA Syariah, funding a variety of products, services and financing have been developed and marketed to the public. For business development that will support the future expansion of PT Bank BCA Syariah, we open career opportunity for young and potential professionals to develop themselves and build their career with us.

Customer Service Officer

Placement: Lampung, Palembang, Medan

Job Description

  • Create and implement a monthly work plan for potential customers search based on the targets set
  • Support the products marketing (funds, services and other products) by offering a right product alternative, according to customer needs
  • Provide quality service to walk-in customers in accordance with the provisions and procedures
  • Digging customers' needs
  • Provide up to date information / explanation to customers / non-customers
  • Serve the request of:
    • Account opening
    • Account closing
    • Facilities granting / withdrawing
    • Changes in customer data and account data
    • Other bank services
  • Cross selling of products and services
  • Serve account mutation and balance inquiry for branch's walk-in customer
  • Serve the transaction printing / cheque book retrieval / BG, giro deposits, clearing repulsion slips, bank statement, BCA Syariah passport card and other matters relating to the customer interests
  • Create manual transactions journal that occurred in Customer Service
  • Handle and follow up on customer complaint / grievance


  • Age 20 - 27 years old
  • Required skills (soft Skills / hard skills):
    • Communicative
    • Having the ability to persuade
    • Look attractive
    • Spry, charming, enthusiastic, friendly, thorough
  • Additional skills: Microsoft Office, English
  • Knowledge that must be possessed:
    • Knowledge of Islamic banking products
    • Knowledge of anti-money laundering and combating the terrorism financing for commercial bank
  • Work experience: Have a minimum 3 years experience as a Bank Customer Service, preferably have experience as a Bakti BCA Customer Service
  • Placement in Lampung, Palembang, Medan
Those who are interested please apply to link below.
The recruitment process in free of charge, beware of recruitment scam.